Golden Retriever Puppy FAQ & Contact

Our purebred AKC Golden Retriever puppies are $3,495 + tax. Puppy availability and specific litter pricing can be found on Available Puppies.

Deposits are nonrefundable. The one exception: if you reserve a puppy from an anticipated litter and that puppy isn’t available (for example, the litter doesn’t arrive or not enough puppies are born), we will refund your entire deposit, or you can choose a puppy from a current or future litter instead.

If you back out after your puppy is born, the deposit can’t be transferred to a future litter. Placing a deposit means you agree to our puppy contract.

The balance is paid by card or ACH through our secure client portal. ACH takes a few business days to clear, so we recommend paying about a week ahead.

If you will provide a loving and safe home, you can reserve your puppy on Available Puppies. In addition to reading the contract, you’ll place a deposit. A $500 nonrefundable deposit reserves your puppy from a current or upcoming litter and counts toward the price. The balance is paid by card or ACH through our secure client portal.

1. Place a deposit. A $500 nonrefundable deposit reserves your puppy from a current or upcoming litter and counts toward the price. Your confirmation page will direct you to our puppy application, and we’ll be in touch within 24–48 hours to confirm acceptance.
2. Birth and updates. We alert you by email or text when your puppy is born and schedule your pickup appointment. If your puppy is already born, the pickup date is noted in the litter listing. You’ll get weekly photo updates.
3. Personality testing and your pick. We do individualized Volhard Puppy Aptitude Tests on each puppy at 7 weeks old, with individual photos and Interactive Videos showing each puppy’s Volhard score and a description of its personality. The picking process also starts at 7 weeks old via these videos and pictures. We reach out when it’s your turn to choose and are glad to recommend a puppy based on your lifestyle. See Marcellus doing the Volhard Test.
4. Take-home day. At 8 weeks old (or when Foundations training is complete), pick up your puppy at your pre-scheduled appointment time. Personalized delivery to your door is available on request.

Pick order is set by deposit date, so families who reserve first choose first. The picking process starts at 7 weeks old via our videos and pictures. When it’s your turn to choose, we reach out with each puppy’s Volhard results. Those results also help us choose service & therapy dog puppies.

Puppies go home at 8 weeks old, fully weaned and eating dry kibble. Puppies in a Foundations Puppy Training package go home when their program is complete.

We serve families from Cleveland, Columbus, Cincinnati, Pittsburgh, surrounding states and all over the USA. Personalized delivery to your door is available on request.

We understand life happens and schedules conflict. We’re flexible and can usually accommodate a custom pickup date. We can also keep your puppy after the 8-week mark for $50/day. Puppies in a training program are exempt from this fee.

If we have puppies ready to go home, we’re happy to set up a visit (when the pups are 8 weeks old). See Available Puppies for current litters.

We include our own Buckeye Starter Kit with your new puppy. You can also check out our Amazon list of puppy products.

Our 2-year health guarantee covers serious congenital or hereditary conditions. If a licensed veterinarian diagnoses one and you provide written veterinary documentation, we'll work with you on a fair resolution, which may include a replacement puppy or a refund, at our discretion, up to the purchase price. To keep the guarantee active, have your puppy seen by a vet within 3 business days of going home and keep them on the TLC food we recommend. The full details are in our puppy contract.

Yes. Our puppies receive a litter vet check and are up to date on their first shots and dewormings. Your puppy needs to be seen by your local vet within 3 business days of bringing your puppy home; otherwise the health guarantee is void.

Puppies are sold as pets on limited registration and should be spayed or neutered within 18 months of birth. Full registration is available to approved buyers for an additional cost.

Yes. Our Foundations Puppy Training program starts at 7+ weeks and takes place in Josh & Lil’s home, with personalized updates and only 2 puppies at a time. Your puppy goes home when the program is complete. Add training at checkout when you place your deposit. See everything the program covers.

We’ve partnered with Baxter & Bella, an online training option for all of our puppy families. Use our discount code BUCKEYE for 25% off. Free e-resources in PDF format can be downloaded too.

Choosing the right food is crucial to your puppy’s overall health. TLC offers a balance of quality meats, animal fats, vitamins and minerals, and we proudly recommend TLC Whole Life Pet Food. Our health guarantee is contingent on continuing to feed TLC. Order TLC here.

We supplement our Goldens’ nutrition with NuVet wafers. Made with more than 30 human-grade ingredients, the NuVet Plus vitamin is an immune-system-building supplement. Order NuVet here.